Ep1 - A is for Analyst

In their first episode, hosts Angus and Pete delve into the world of industry analysts, exploring their influence on vendor relationships and buying decisions. They discuss the importance of understanding the analyst community, the implications of reports like the Magic Quadrants, and how buyers can navigate these relationships effectively. The conversation emphasizes the need for transparency and critical thinking when relying on analyst reports for decision-making.

Takeaways

• Analysts play a crucial role in influencing vendor perceptions.
• Buyers should not solely rely on analyst reports for decisions.
• Transparency in vendor-analyst relationships is essential.
• The information in analyst reports can often be outdated.
• buyers should question the sources and biases of analyst reports.

Keywords:

Angus and Pete Show, industry analysts, Magic Quadrant, vendor relationships, buying decisions, consulting, market analysis, analyst summits, CCaaS, Contact Centre, Contact Center